Effective Date: February 17, 2025
Ignova Mechanical ("we," "our," or "us"), a DBA of Ignova Mechanical Solutions LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information provided by visitors, prospective customers, and partners interacting with our website and services.
1. Information We Collect
We collect information necessary to provide manufacturing solutions and quotations to our customers. This includes:
- Personal Information: Name, company name, email, phone number, and job title.
- Business & Technical Information: Product requirements, specifications, drawings, and other technical data submitted through our Request a Quote link.
- Usage Data: IP address, browser type, and website interactions to enhance user experience.
- Cookies and Tracking Technologies: Used to analyze website traffic and improve service functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide quotes and fulfill manufacturing requests
- To communicate with customers regarding inquiries, orders, and services
- To improve our website, products, and services
- To comply with applicable regulations, including ITAR and other trade compliance laws
3. Information Security & Compliance
We prioritize the security and confidentiality of your data. Measures we take include:
- Secure storage and restricted access to all technical data and proprietary information.
- Compliance with ITAR, EAR, and other trade regulations, ensuring that any controlled data is handled according to applicable laws.
- Encryption and access controls to safeguard information shared through our website.
4. How We Share Your Information
We do not sell or rent personal information. However, we may share information with:
- Trusted third-party service providers who assist in delivering our services under strict confidentiality agreements.
- Legal or regulatory authorities when required by law or for compliance with trade regulations.
5. Your Rights and Choices
You may:
- Request access, corrections, or deletion of your personal or technical data.
- Opt out of marketing communications.
- Inquire about data handling practices related to ITAR or other regulatory requirements.
For any requests, contact us at admin@ignova.us.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.
8. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
Ignova Mechanical
admin@ignova.us
By using our website and submitting data, you agree to this Privacy Policy.